Description

Error - cannot connect to the configuration data base

Applies To

Foundation 12.1

Cause

Connection between Foundation server and SQL server was not working.

Solution/Immediate Workaround

1. We tried udl on Foundation and sharepoint machines, connectivity to SQL server  was  not working. Error as ' sql server does not exist or access denied' is given.
2.  Customer IT team found that TLS 1.0 was disbaled on Foundation server but was enabled on SQL server.
3. Customer enabled TLS 1.0 on Foundation server ,restart the server and after the same connection to SQL server started working.

Additional Information

Links to other articles/documentation/screenshots/examples/attachments