Description

While attempting to install using the installation application, I receive the error 
Error Number: 0x80070002
Description: Could not find file 'xxxxx'
Setup will now terminate.

Applies To

Studio

Cause

Windows systems issue.

Solution/Immediate Workaround

Perform a MSI installation.

1. Download the correct MSI installer for your bit version from here (https://support.winshuttle.com/hc/en-us/articles/360024663732-Studio-Version-11-X-12-X-and-20-X). The MSI installers are listed last.

2. Perform a MSI installation. You can follow our steps here to perform a MSI installation.  (https://docs.winshuttle.com/studio-en-12-1-x-online-help-studio-w-connect/12/msi-install-upgrade.htm)

If you need assistance performing this installation, please contact your internal I.T. help desk to assist you. You must have admin rights to the machine, and you will need to close all Microsoft Office applications prior to performing the installation.