Description

I am setting up an internal portal for demo purposes.
As part of it, I am using various templates which I would like to start from the portal.

At first, templates are functioning fine.
However, whenever I deploy a new version of a template (so not the portal), I cannot open the template anymore via the portal itself and it throws an error:

'Oops, something went wrong! Please try again.'

I found out that it is linked to new versions of a form, as some of my templates I linked are still working but all updated forms are no longer working.

Can you please advice on how to proceed?

Steps that have been followed are the ones mentioned under this link:

Evolve Internal Portal Deployment (winshuttle.com)

I did have to investigate a bit on how to get the URL setup which was more an internal part and the section of running the powershell.

On step 7 it would be better to note that you have to run this part on the server.

Applies To

20x

Solution/Immediate Workaround

When user create new Internal Portal they need to perform an IIS Reset and clear the cache browser history then it should work.