I can’t click the box next to the process, I get the below notification:
And if I open the request, I can only click on “Submit Request” or “Exit Without Saving”, no other options.
The reason is it greyed out it could be at solution level this setting is marked to False; Please check your solution whether the Approval or Activity node( as per your requirement ) has the Option marked to true or false; if it is False then please change it to True ; redeploy the solution and then test if the option is still Greyed out or not.
Please see screenshot below as reference.
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