Description

We want to delete a user ID in our Evolve application but the system rejects to do with the message "You cannot delete Users with current or future assignments or users running background jobs". The user doesn't have any running jobs or open workflow assignments.

Applies To

Evolve

Cause

Configuration

Solution/Immediate Workaround

This error appears if there are any running tasks or processes assigned to user.

Perform the below steps in order to overcome this error.

There should be no future assignments in order to delete a user from Evolve; reassignment is required to delete that user.

1) Any task belonging to that user needs to be reassigned to a different user .To do so go to Operations tab  - Click on Reassignment carry on to the next page until it shows pending assignment by user who you would like to delete and then reassigned to new user.

Also please check for that user you want to delete that has no usage showing:

2) If any case user has left the company and users ID is used for the initial Installations then apart from above checks ensure Libraries are created under the new Admin.