Description

Remove user from connect site

Applies To

Connect

Cause

There is customer's requirement to delete  user from connect site

Solution

Only Winshuttle admin (Site and license admin) on customer's connect site can remove user from connect site. Due to security reason , Winshuttle team cannot delete users from customer's Connect site.

If there is no Connect admin available, customers can contact support to assign someone  having user-id on connect site  as Winshuttle Site admin for the Connect site . Then the Winshuttle Site admin can remove any users.

Additional Information

A Winshuttle license admin cannot delete another Winshuttle license admin, only a Winshuttle Site admin can.