Description

After these steps: 

1. Uninstall the software via Control Panel (as admin) 
2. Remove the directory C:\Users\<user name>\AppData\Roaming\Winshuttle (as admin)
3. Remove C:\Program Files (x86)\Winshuttle (as admin)

4. Remove C:\Program Files\Winshuttle (as admin)1

The re-installation of Studio is not successful

Applies To

12.1

Cause

Some entries for Studio must be present in the registry.

The system registry has some corrupt entries for Winshuttle Studio

Solution

To clear those entries we

- open registry editor as administrator 

- search for this guid {B3C28221-A51E-42F3-9BB7-8AB3C5905C0B} in path HKEY_CLASSES_ROOT

no action in Folders

Replace Folders by UpgradeCodes

- search for this guid {B3C28221-A51E-42F3-9BB7-8AB3C5905C0B} in the above path

copy the guid of the corresponding entry before deleting it

- Then search for this guid {B3C28221-A51E-42F3-9BB7-8AB3C5905C0B} in the entire registry 

Copy and delete it

- search for Winshuttle at this path HKEY_CLASSES_ROOT\Installer\Products,  copy the guid and delete the entry.

- Then search for the copied guid at this path HKEY_CLASSES_ROOT\Installer\UpgradeCodes and deleted the entry.

- check entries for Winshuttle Studio on this path

\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall. Delete those entries and then try to install.