I have tried to create the user :an error occured and now i can't affect a licence to this user (user doest not exist) and i can't re-create her because user already exist.
Could clear some data that can allow me re-create her user.
To achieve this first Admin would need to delete the user XYZ from Old Account and then re-create under New Account.
If they are having difficulty deleting then we can delete it but would need approval from Admin from Old account which can be checked in Connect Database.
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