Description

This is a small example of how to configure email configuration keys.

You will need to be a workflow admin as this is a requirement to configure this email keys.

 Make sure that you have contacted your Exchange Admin to assist you in configuring your mail protocol for example IMAP and that your admin has provided you with the correct details to configure the email keys.

After you have received the correct configuration details your next step should be to test those settings:

https://support.winshuttle.com/hc/en-us/articles/360036189712-Email-Approval-is-not-working

Also see our documentation for more help:

http://winshuttle-help.s3.amazonaws.com/foundation/en/options.htm

Applies To

Workflow 11.x and 12.x

Cause

How to configure email approval keys

Solution/Immediate Workaround

We will be configuring the below keys:

You will need to be a workflow admin as this is a requirement to configure this email keys.

 

EMailApprovalAdress

 

EMailApprovalUser

EMailApprovalPassword ---> please input your password

 

EMailApprovalMailServer

 

EMailApprovalMailServerPort

EMailApprovalMailServerType

 

EMailApprovalRescheduleTime

 

EMailApprovalUseSSL

 

 

 

Additional Information

If your email still not arriving you might want to check the email task to see if this runs see below article:

https://support.winshuttle.com/hc/en-us/articles/360023692071-Email-approval-tasks-not-working