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An error occurred in starting Winshuttle Studio. Error occurred while accessing local database. Citrix server.

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Nate Burke
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Description

User is unable to logon to the Winshuttle application using Citrix server and is experiencing these set of errors in the details section of the error message:

Citrix_server.PNG

Applies To

Citrix server clients operating with Studio 12.x. 

Cause

There is an error in the configuration of the server for the user client. 

Solution

Within the Citrix server, rename the user's Winshuttle folder in the C:\users\(user-id)\AppData\Roaming\Winshuttle location so that a new file is created. 

 

 

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