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Error from processor: Corrupt OpenXML document. ErrorCode: 2028 - Office 365

Tiffani Marsing

May 03, 2019 20:35

Description

AutoRun plug-in is failing with error "Error from processor: Corrupt OpenXML document. ErrorCode: 2028". User submitting the file is using Office 365. Other users on different versions of Excel do not experience the error.

Applies To

Studio/Foundation 11+, Office 365

Cause

Studio uses Spreadsheet Gear, as does the AutoRun plugin. Currently Spreadsheet Gear only supports up to Patch 1803 for Office 365. User was on Patch 1903.

Solution/Immediate Workaround

Downgrade Office to Patch 1803.

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