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Windows Installer Coordinator does not Install Studio

Joseph Howard

March 08, 2019 22:59
Updated

Description

Customer is attempting to install Studio via Remote Desktop but is unable to install as Windows Installer Coordinator is not progressing.

Applies To

Studio

Cause

The cause of the issue is related to RDS Compatibility on the Remote Desktop.

Solution

The following links provide steps to resolve the RDS Compatibility and must be done with a System Admin.

https://support.na.sage.com/selfservice/viewContent.do?externalId=82727&sliceId=1

http://www.basiccloud.eu/scripts/disable-windows-installer-coordinator/

Additional Information

Issue has been known to occur on Windows 10, Server 2008 and Server 2012.

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