WFM un-installation request from customers.
To all versions
Please ask customer reason for un-installation like below:-
- Is it because they are upgrading to latest WFM ?
- Is it because they are upgrading their SAP for example from ECC to HANA?
- Is it because they do not want to use Winshuttle anymore.
In case of reason 1 WFM 10.6 version and above they do not need to uninstall WFM . Customer can directly upgrade WFM as per the guides included in the WFM installation package along with add-on's.
For version below 10.6 they can contact support for add-on to uninstall existing wfm.
As SAP stops providing vendor keys .We recommend customers to un-install wfm before SAP upgrade. Re-install WFM after SAP upgrade. For un-installation of WFM customer need to contact support for add-on and documents to un-install WFM.
For un-installation of WFM customer need to contact support for add-on and documents to un-install WFM.