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Foundation 11 Dashboard and Usage Reports Data

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Fabian
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Description

When running Usage Reports and reviewing Dashboard Data, despite actively using application there are no records of scripts being run.

Applies to

Foundation 11

Troubleshooting

  • Local Logs to prove acccess
  • Check users local machines
  • Check LMS Site for Log Data
  • Checked Local Upload Files

Cause

If the application pool identity for LMS is using the built-in account Network Service, it will be unable to locally access files administratively.

Solution

Change the LMS application pool identity to a domain service account which has local administrative membership.

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