DescriptionWhen running a Winshuttle Update plugin, the job fails. The svservice debug log reveals the error as:
Error while getting licenses of user 'domain\user'
CauseWhen using a Winshuttle Update plugin, the user associated to run the web service will be checked for a license. If the user does not have a license or the workflow engine is unable to retrieve the license information the above error is generated.
- Ensure the user associated to run the web service has a license in Foundation.
In some cases, the User Governance database's dbo.tracelog table can be so large the the license may not be retrievable.
- In this case, perform a SQL TRUNCATE statement against the dbo.tracelog table.