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There was an error in checkout of license

Fabian

February 18, 2019 14:08
Updated

Description

Customer is seeing this error when trying to activate license:

Applies To

LMS, Studio 11.x

Cause

The issue is related to a corporate requirement for their Windows 10 machines to be FIPS compliant.

Immediate Workaround

As of right now, Winshuttle is not FIPS compliant. Their IT team can white list their but this is only a temporary solution.

Additional Information

Generating a trace file can help their IT team understand what is going on.

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Description

Applies To

Cause

Immediate Workaround

Additional Information

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