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Studio login error using Foundation URL- Object reference not set to an instance of an object

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Fabian
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Description

Users unable to connect to Studio product using Foundation Logon and receives below error.
1.png

Applies To

Studio 11.x, UserGovernance 11.x

Solution

Make sure the Foundation site is working as expected when browsing from browser. Perform an IISRESET on the server where UserGovernance and LMS is installed.

Additional Information

Occasionally, Internet Information Services (IIS) will need to be reset for such reasons such as resetting the web server, clearing all current connections, and applying web site changes. Performing an IIS reset will refresh the Windows Service which enables it to be viewed over the Internet/Intranet.

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