Description

User receives the following error

Applies To

Winshuttle Integration Server.

Cause

Typically occurs when the WinshuttleWorker Service is not running.

Solution

1. Login to the server where Winshuttle Integration Server is installed.
2. Open services.msc and confirm that the WinshuttleWorker, WinshuttleWorkerGUI Service and Rabbit MQ  services are running.
3. If they are running still perform an IIS Reset , Restart services, Clear cache of the browser and check the scenario.
4. Also ensure if there is Service Account Password change ; if yes then readd the password for all the above mentioned services .