Error String was not recognized as a valid Date Time when logging in or activating the software
Transaction, Query, Runner for Transaction, Runner for Query, Runner and Studio 10.X and 11.X
This error can occur for a number of reasons as outlined below.
1. Check the Date and Time, and Region settings are correct for your time zone
2. Navigate to this location C:\Users\username\Documents and rename the Winshuttle Folder Winshuttle_OLD and try and activate again
This should cause you to break the connection with your existing license files.
3. Un-install and re-install the application
There could have been an issue during installation so try removing and re-installing the software, making sure to follow the instructions on the installer.
4. Check that the Winshuttle product installed matches the product you are licensed for
If you are assigned a Runner license and try to activate the Transaction software this error can occur. Make sure you have installed and activated the appropriate software to which your license is assigned.