Description

I have been assigned a license but I haven't received an email from Connect.  What should I do?

Cause

Connect does not currently send emails after a user is assigned to a license.  The main reason for this is because many different companies must be on specific versions of our product so we are not able to send a potentially misleading generic email.

Solution

First, determine which license type you have been granted from your License Administrator.

Next, visit our Software Downloads page(s) to find the software which you'll need to download and install. Click the following links to be taken to the download page:

Product Downloads


If you need a specific version of one of the products above, click the Archive link within the article above.