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Cannot find user to add in Central from Active Directory

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Fabian
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Description

Unable to find users via Active Directory to be added to the Foundation environment. 

Applies To

Foundation 11.x

Solution

This may be a result of a missing Domain trust relationship between two environments being referenced in the same environment.  If the trust relationship is missing, Central will not be able to properly find all users in Active Directory going across a different Domain.  Check with the IT team to see if they are able to establish this Domain Trust relationship to see if this resolves the issue.

Additional Information

https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2003/cc773178(v=ws.10)
 

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