Winshuttle Support systems have migrated into Precisely systems. If you weren't automatically forwarded to the new system, please go to https://support.precisely.com to access Suppport.

Articles in this section

See more

Make sure that the license is not blocked and that you are not violating Winshuttle's concurrency policy.

Avatar
Fabian
  • Updated
Follow

Description

Studio Login error: Your credentials could not be validated for the product. If a valid license is assigned to you, please make sure that the license is not blocked and that you are not violating Winshuttle's concurrency policy.
1.jpg

Applies To

Studio 11.x, UserGovernance 11.x

Solution

Try logging in with username instead of domain\username in Studio. Make sure if the Winshuttle LMS background service is running in the server where Winshuttle LMS is installed.

Related articles

Comments

0 comments

Please sign in to leave a comment.

# Notification banner writer