Description
If your company has a proxy server set up, this connection needs to be routed through that proxy. This is because Connect licenses are accessed online. Winshuttle software must make a connection to the internet.
Applies To
Connect
Solution
1. On the Connect Login screen, click on Set Proxy Settings.
2. If you are using a custom proxy, input the address and port number here.
Note: You may need to contact your internal IT team to get this information.
If your proxy requires authentication
Check Enable proxy authentication, and then type in your username and password.
Note:
- This will not be the same as your Connect username and password.
- Do not put your domain in the field for username.
More Information
The following IP addresses and ports may need to be “whitelisted” through your proxy server or firewall. Contact your network administrator for further details.
IP: 40.81.13.96
Ports: 80, 443
IP: 40.81.13.97
Ports: 80, 443
If the above does not work, please check the following article: Connect Public IP addresses and Ports
Comments
1 comment
Dear Fabian,
our service provider handling FCC and that stuff needs to know the location of the two servers (security complex / DMZ-name). How can i get it?
Thanks,
Hannes
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