Description

Generating this file is a helpful troubleshooting step that allows you to extract a concise snap shot of the product versions and other helpful information at the click of a button.

TRANSACTION version 10.x

From the 'Help' menu, select Generate support information .

A popup gives the location of the generated file:

QUERY version 10.x

Go to Help and click the Support Information button.

Email this file to Support as requested.

STUDIO 11

From the File tab select Help > Support Information

A popup gives the location of the generated file:

Email this file to Support as requested.