Description
Installed Studio V11 Runner but now not able to log onto SAP. The following message appears: RFC_ERROR_LOGON_FAILURE
Applies to
Any Winshuttle software that use a SAP password.
Solution
Although SAP allows special characters for their passwords, Winshuttle does not work with them when accessing SAP.
The following characters cannot be in a SAP password when used by Winshuttle:
' - single quote
" - double quote
\ - back slash
/ - forward slash
! - exclamation mark
" - double quote
\ - back slash
/ - forward slash
! - exclamation mark
2) Also make sure customers Regional Settings are correct ; normally we say English US but also try to change to their current Region
3) If customer is using SNC that is adding user name and password ; check in SAP that by any chance the SSO option is not checked; if it is checked uncheck then retry the scenario.
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