Description

After installing LMS, the URL needs to be changed. Examples are going from HTTP to HTTPS or vice versa and adding in a custom host header instead of using the server name with a custom port. Anytime the URL is changed in any significant way, you will need to run a utility to push the changes to the LMS database.

Examples:

http://licensing.mycompany.com -> https://licensing.mycompany.com (the protocol has changed to HTTPS which uses port 443 instead of 80)
http://licesning.mycompany.com -> http://wslicensing.mycompany.com (the URL string has changed with the addition of ws)
http://myserver:12345 -> http://wslicensing.mycompany.com (using a custom host header changes the URL string)

Applies To

LMS 11.x

Cause

The LMS database retains configuration information about the site. Changes to the site through IIS are not propagated automatically.

Solution

Contact Support at https://support.winshuttle.com to obtain the utility.

As per best practices its always recommended to do re-installation in case its fresh installation.